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Co-operative Financial Services Slashes Credit Card Fraud Rates with Adeptra Auto-resolution™ Technology
August 2009
Intelligent Automation of Customer Contact
More meaningful customer connects
· Improve contact & issue resolution
· Accelerate time-sensitive communications
Deploy Resources More Effectively
Reduce costs, boost customer satisfaction
· More effective, less expensive
· Focus more on high value interactions
Interactive Messaging, Precisely Directed
Broadcast to all, but treated individuals
· Interactions infinitely customizable
· React in real time, delivered with consistent quality
Verify Transactions to Prevent Fraud
Identify & Stop Fraud Early
· Investigate more suspicious transactions at lower cost
· Rapidly identify real fraud among suspected cases
Payment Reminders Boost Collections
Prevent Bad Payments
· Collect more payments, more quickly, & at lower cost
· Scripts tailored to profiles, delivered non-judgmentally
Seize Opportunities, Deepen Relationships
Upsell, notify, activate & enroll
· Capitalize on every opportunity to grow your business
· Cost effective and personalized outreach to every customer
PRESS RELEASES
Adeptra reflects on a successful 2009 and forecasts strong 2010 demand for true multi-channel communications
February 2010
Adeptra survey reveals banks and card issuers are investing in technology to speed-up and improve reporting and prevention of fraud
January 2010
Adeptra Achieves Global PCI DSS Compliance
December 2009
As Cyber Monday Looms, Adeptra Surveys UK and US Attitudes to Suspected Fraud, Comparing Contact Preferences
November 2009
As Black Friday looms, Adeptra surveys American concern over potential fraud and compares contact preferences to UK consumers
November 2009
More >>
EVENTS
Cards & Payments Australasia 2010
Sydney, March 15-18
Cards Africa 2010
Johannesburg, March 16-17
Adeptra will be represented by our partner AI Corporation
14th Annual National Collections & Credit Risk Conference
Miami, March 21-23
Booth 23
FICO World
Miami, April 13-16
More >>
NEWS
Bankers Look to Speed Up Credit Fraud Procedures
CreditFYI
January 2010
Adeptra Survey Reveals Banks and Card Issuers Are Investing in Technology to Battle Fraud
Speech Technology Magazine
January 2010
Adeptra Survey: 50% of Banks and Card Issuers Recognize Need to Improve Fraud Reporting
TMCnet
January 2010
Payment processing fraud on the rise, industry player investing in prevention, detection
Pivotal Payments
January 2010
Adeptra achieves global PCI DSS compliance
Creditman.co.uk
December 2009
More >>
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