Adeptra has been in the business of automated, fully interactive customer communications since 1996. We’ve consistently focused on the needs of organizations engaged in consumer credit and risk management and this dedication has helped us to become the global market leader in our field.

We operate headquarters and multiple data centres across North America, EMEA and APAC. Our collections, fraud and marketing clients reflect this reach and include the majority of the world’s leading consumer finance organizations including 7 of North America's top 10 financial institutions, 9 of the top 10 UK card issuers, and 3 of the top 4 Australian banks. Every year they trust us to perform hundreds of millions of interactions in their name, each one adapted to local needs and expectations. Adeptra clients across many industries, report consistently outstanding results that make a direct and positive impact on their bottom line.

Our rapid growth has placed us in the 2009 Sunday Times Microsoft Tech Track 100 for the fourth consecutive year, a highly acclaimed league that follows the progress of the UK’s most successful private companies.

In partnership with Halifax Bank of Scotland our fraud service has won two prestigious financial services industry awards, the Deloitte/ifs Financial Innovation Award and the Financial Sector Technology Award. Both recognized Adeptra's success in taking care of customers while making a significant impact on credit card fraud.