Services Introduction

What is Adeptra?
Adeptra provides intelligent automation of customer communication. We have developed automated contact and resolution services, honed for companies engaged in Consumer Credit and Risk Management, which transform your ability to perform time-sensitive and vital communications with thousands of customers, every single day. The customer communication challenge The consequences of limited capacity The role for automated contact and resolution How does Adeptra work? How is it applied to my business? How does it address my problems? How will my customers feel about it? How will my staff feel about it? Bottom line, what results does it deliver?
Introducing APM: Adeptra Portfolio Manager
APM is our next generation system for driving Adeptra services and means you can be sure of the best possible interaction, every time. Our state of the art service is infinitely customizable and able to react on the fly to customer response. It brings ultimate control in the management of contact strategies and makes Adeptra more powerful than ever. The evolution of Adeptra through APM What APM makes possible What does this mean for my business? What are the business benefits? How does APM affect the cost of Adeptra?
Fraud	Collections	Marketing
Adeptra reacts instantly to identify real fraud among suspected cases and its cost-effectiveness means you'll be able to investigate more suspicious transactions than ever. Read more	Prevent forgotten payments turning into bad debts. A bill is easily overlooked, but Adeptra enables you to settle overdue accounts before they become a problem. Read more	Activations, credit changes, service upgrades, rewards enrolment, "tell me when" events, and more. Adeptra makes it cost-effective to reach out personally and capture what would otherwise be lost forever. Read more